Log In
Sign Up

Refund and Cancellation Policy

1. Subscription and Payment

  • By subscribing to Marketonics, you agree to the pricing and payment terms specified in your subscription agreement.
  • All subscription fees are non-refundable unless stated otherwise.

2. Cancellation and Refund

  • One-Time Setup Fee:
    • The setup fee charged at the time of onboarding covers configuration, deployment, and integrations to activate your Marketonics instance.
    • A full refund is available if requested within 7 days of activation.
    • After 7 days, the setup fee is non-refundable.
  • Monthly Subscriptions:
    • You may cancel anytime, but no refund is given for the current billing cycle.
  • Annual Subscriptions:
    • Eligible for a full refund within 7 days of purchase.
    • No refunds after 7 days.

3. Refund Eligibility

  • Duplicate charges due to billing error.
  • Platform downtime exceeding 72 consecutive hours.
  • Service failure caused by Marketonics.

4. Refund Process

  • Contact us at support@marketonics.com with your payment details.
  • Refunds are processed within 10–15 business days to the original payment method.

5. No Refund Exceptions

  • Partial usage during billing period.
  • User-initiated account suspension or termination.
  • Dissatisfaction with features that function as described.

6. Modification of Refund Policy

  • Marketonics Technologies Pvt. Ltd. reserves the right to modify this Refund Policy at any time.
  • Changes are effective immediately upon posting.